Customer Relations / Testimonials
My Grand Banks 32 was broken down in Vancouver Harbour and I was in need of a tow (transmission problems). A call to Vessel Assist Georgia Strait had a fast response and resulted in the most professional boat handling I have witnessed in my 45 years of boating! I highly recommend BoatUS and Vessel Assist to anyone who boats in B.C. waters. What a great service!
- John P. McNee
Very friendly, helpful and reassuring service from Captain Paul. Also very helpful in sorting out our problem once we returned to Nanaimo.
- Jeremy Rudston
Excellent in all respects!
- Steve Badger
I can't believe anyone could receive better service. These guys were great. They arrived very quickly, explained everything in great detail, and brought us to a yard that fixed our boat quickly at a fair price. After they had us safely tied up, they showed us a great place to eat! They are the best fo the best!
Thank you also to the young lady who took our call and got them there so quickly.
- Walt Malley
The service provided was top-notch professional... A+. We emailed the supervisor detailing the good service!
- Jerry Reynolds
My husband and I were very happy with the professionalism and quick response of Captain Paul Gray and his crew, Jonas and Tyler, to our recent boating predicament in Garden Harbor in British Columbia.
On June 24, Our motoryacht had the misfortune to go aground on a rock. They had to analyze (with the help of Jonas and his drysuit) if there was much damage to the bottom, props, etc. of our motoryacht. Captain Paul had a great ongoing communication with our boat and his on the 25 mile towing trip. He explained maneuvers before he did them, looked out for logs and warned us of each one, etc. Also, Capt. Paul and his crew were very personable and thoughtful of our needs.
They made a stressful situation much better!!
- Constance Reynolds